Delivery and Returns, GPSR Health and Safety Overview
Deliveries
On receipt of your order we will aim to dispatch your order within 1-2 working days. We will contact you if there will be any delay in processing your order. Orders placed over the weekend will be processed on Monday.
We will confirm dispatch of your order by email. Our standard delivery method is by Royal Mail. This may change depending on the type of order and amount of goods purchased. Delivery is usually within 2/3 working days from dispatch however please allow up to 10 working days before contacting us for an update on your delivery. Please note that during the Covid crisis some deliveries are taking longer than usual to complete as the mail systems are dealing with a greater number of parcels with less staff available.
We offer Free 1st Class / Royal Mail 24 Mail Delivery to the UK for all orders over £75.00 and charge £4.25 for all orders to the UK under £75.00.
EU Shipping - We are fully GPSR compliant and ship to the whole of the EU.
Shipping is £25 for all orders. We use Royal Mail international which takes 5-9 working days.
For large orders we may need to send the order in mutiple parcels via Royal Mail (upto 2 parcels).
For any product health and safety concerns please contact James Gillott at info@lamazifabrics.com or our EU based representative is as follows;
EUify OSS B.V.
T.A.V Lamazi Fabrics
Prinses Margrietplantson 33
2595 AM, Netherlands
Email: GPSR@euify.com
GPSR Manufacturer: Lamazi Fabrics Ltd
ALL Overseas orders - Before ordering please check if your order will be subject to import duties as we will not cover any custom charges.
Shipping to USA Mainland
Prices include duties, taxes and import fees (no further taxes at USA border) mainland only.
We operate fixed pricing shipping as per the below based on the order value.
Order value up to £100.00 shipping is £40.00
Orders £100.01 to £300.00 shipping is £50.00
Orders £300.01 to £500 shipping is £60.00
We do not currently have anything set up for orders over £500.00 but if you wish to place an order for more items please make 2 separate orders.
These prices are including taxes so you should have no further request for payments from the US tax authorities and your delivery should be shipped with no/limited border clearance delays.
Australia, New Zealand
Shipping costs £40.00 with Royal Mail unless over 2kg then shipped with a courier. (due to extreemely high cost of shipping to these countries we may need to contact you if shipping costs are uneconomical)
For large orders to non USA international destinations we may need to send the order in mutiple parcels via Royal Mail (upto 2 parcels).
Shipping to most of the rest of the world is £35.00.
Before ordering please check if your order will be subject to import duties as we will not cover any custom charges.
###Please note that if customs/duty charges imposed by your countries border authorities are due and not paid by you the customer the items will be marked to return to us, but this generally does not happen and only 3/10 cases we will receive the order back but in most cases the items will be disposed of or lost in the system. We are only able to refund for items that have been received back again and we will not be liable for items lost so please do not just refuse to pay any charges or fail to collect your parcel. ###
Swatches are delivered for free to the UK.
Please note these rates may be subject to change.
Worldwide
We also deliver to other counties with a shipping cost of £35, subject to shipping being possible to the specific country within a reasonable time and for a reasonable cost. If you place an order and the shipping is not possible we reserve the right to cancel the order and provide you with a refund.
Summary of Returns Policy
We can't accept returns on any cut fabrics as it has been custom cut for the order. We can't accept returns of sewing patterns or any item that has been removed from its original packaging. Please refer to our Legal Information page for our full return terms.
If you have any queries please do not hesitate to contact us at info@lamazifabrics.com
Canadian Orders
Shipping costs £30 for all orders and parcels will be shipped using Royal Mail International Tracked mail. For large orders to non USA international destinations we may need to send the order in mutiple parcels via Royal Mail (upto 2 parcels).
Product Safety Information
"We ensure all our products comply with GPSR, CE marking and other applicable EU Directives. Fabric Product Safety Certifications can be obtained from our suppliers on request. We ensure all fabrics for sale comply with REACH The Regulation on the registration, evaluation, authorisation and restriction of chemicals.
General Product Safety
Keep all items away from fire. Our fabrics are for general clothing use only.
Some Haberdashery items may be sharp, please handle carefully and keep sharp items away from children and animals.
Ensure any small parts, fabric strips created when cutting fabric are kept away from children and animals.